JULY 09TH, 2013

4BC Breakfast
Interview with Benjamin Wash, CEO, Qld Taxi Council who says Qld does not have a regulation
that requires either a security camera or a safety screen in taxis, but they have the same range
of measures. Wash says in NSW assaults against drivers i treated as seriously as against police or
other emergency services workers, while the NT has recently brought in mandatory sentencing
for assaults, and they pursue that in Qld. Wash says he is in favour of audio recording in cabs,
but there are significant safeguards around accessing visual and audio footage, with it only being
accessed by a Qld Police report number for evidence in a case.
The Wire
All conversations will be recorded in taxis under new regulations brought in by the Queensland government. The regulations aim to ensure the safety of taxi drivers and passengers.
Like video recordings, all sounds would be encrypted and stored on a hard drive in a taxi. The recordings will be automatically overwritten after 72 hours. Whilst the Australian taxi community has welcomed the new laws, the Queensland Privacy Commissioner has expressed concerns about the regulation.

Townsville Bullentin State’s taxis to be wired for sound

Download File


Sky News New moves to improve taxi driver safety

Download File


Bayside Bulletin Audio to be recorded in cabs

Download File


ABC 612 : TAXI DRIVERS CANNOT REFUSE A FARE IF HE DOES NOT LIKE THEDESTINATION

Interview with Benjamin Wash of the Taxi Council Qld about issues around taxis raised in previous calls. Wash confirms that a driver cannot refuse a fare if he does not like the destination, but they can if they feel under threat or the patrons are intoxicated. He says a driver can ask for a fare upfront but must turn the meter on and settle the difference. Wash says he is with the Valley Safety Committee through the Valley Chamber of Commerce. He encourages people to look at the NightLink service in Fortitude Valley, and talks about the difficulties of regulating the industry. He recommends people report drivers who are not running their meters, whether Yellow or Black and White cabs.

TAXI TIPS FOR STATE OF ORIGIN AT SUNCORP STADIUM

Queensland’s Taxi Council has reminded people attending tomorrow night’s State of Origin game at Suncorp Stadium that taxis are an economical, direct and safe alternative to public transport.

4BC Interview with Wayne Crookes (Chief Operating Officer, TCQ)
00:0000:00
Chief executive officer Benjamin Wash said many people forget that when four or more people catch a cab together, the cost can be comparatively low.

“Not only are taxis economical, but they are a safer, door-to-door transport option,” he said.

Mr Wash particularly urged younger people to jump in a cab rather than walk home from Suncorp or from bus stops and train stations.

“I suggest that parents will have a much greater peace of mind knowing their daughter or son will be dropped right at their door.”

Taxi tips for State of Origin:

• A secure rank will operate at Suncorp Stadium after the game, on Castlemaine St.

• The next most accessible taxi rank is outside Hotel LA on Petrie Tce

• After Caxton St reopens, the rank outside the Caxton Hotel will also be open.

• Drivers can refuse people who they believe are too intoxicated, present a threat or do not have the capacity to pay

• Drivers have the option of asking for a fare up-front. The meter will still be turned on and the account will be reconciled at the destination.

• Both Yellow and Black & White cabs can receive bookings via their respective phone apps.

• Please be patient with drivers during heavy post-game traffic. Taxis are ordinary vehicles and do not have the ability to magically pass through other vehicles or to fly.

PUT SAFETY FIRST ON STATE OF ORIGIN PARTY NIGHT – TAXI COUNCIL

Queenslanders are being urged to “stay safe and take a taxi” to State of Origin parties and celebrations on Wednesday night.
Taxi Council Queensland chief executive officer Benjamin Wash said younger people should not be walking streets alone at nights and that taxis provided a safe, door-to-door transport option.

“Those attending parties on big nights like State of Origin can think they are invincible, but we would encourage people not to walk to and from parties and not to drink and drive.”

Mr Wash also wants to counter any perception that taxis are not affordable, pointing out that when people travel together, the price can be equivalent to a bus or train fare.

“A $20 fare shared by four people is $5 each, and for that you are taken straight to your door,” he said.

The most recent Queensland Government mystery shopping report found that taxi customers across the state are overwhelmingly satisfied with the overall taxi experience.

Eighty nine per cent of customers said they were satisfied, increasing to 98 per cent in some parts of the state.

Mr Wash said increased publicity of violence on the streets is making people more aware of personal safety.

“This State of Origin night we want people to have a great time and stay safe – and of course we want Queensland to win!”

QLD BUDGET ANNOUNCEMENT THAT TAXI SUBSIDY SCHEME WILL REMAIN UNCHANGED

The following statement is attributed to Benjamin Wash, CEO, Taxi Council Queensland:

Taxi Council Queensland applauds the announcement by the State Government that it has reversed its decision – announced in last year’s budget – to cap the usage of this valuable scheme. Queensland has one of the largest fleets of disabled-accessible taxis in the world and we value our customers with disabilities. This is a victory for the vulnerable and great news for people across the state who rely on taxi travel as their only form of transport.

MORE TAXI DRIVERS, BETTER SERVICE – QUEENSLAND TAXI INDUSTRY LAUNCHES CAMPAIGN TO BE WORLD’S BEST

Attracting more drivers from a broader cross-section of the community – including semi-retired people and women – is part of a bold campaign by Taxi Council Queensland to create the world’s best taxi service, according to chief executive officer Benjamin Wash.
Mr Wash marked one year in the job by announcing the plan, which will also focus on improving customer service and luring more customers.

He is already convinced the state’s taxi service is the best in Australia.

“Over the past year I’ve learned how important taxis are to so many Queenslanders, providing safe, door-to-door service to over a quarter of a million people every day.

“My goal is for Queensland to be the best in the world, and I believe that’s achievable as we work closely with government, tourism groups and drivers,” he explained.

He said that contrary to perception, driving a taxi is safe. “It is a good career and has offered generations of people a great lifestyle. Many other occupations have a far greater risk-factor and we are continually making it safer”.

The plan also involves training drivers to be tourism ambassadors.

“The first person that greets many visitors to our state is the taxi driver, and we want to partner with drivers to provide tourists with a more comprehensive service,” he said.

These initiatives are aimed at achieving Mr Wash’s ultimate goal – to increase taxi usage.

“I want to reintroduce the public to the benefits of taxis,” he declared.

“Not only is a taxi the safest and most convenient transport, but it doesn’t have to be expensive.

“During sporting and community events, it works out almost as cheap as other forms of public transport if a few friends share a cab, not to mention the convenience.”

“More people in cabs means less traffic congestion. It’s better for the environment, for tourism, for business and for the economy.”

CATCH A CHEAT

THE Dalby taxi industry is seeing levels of fare evasion and abuse like never before, and drivers have had enough.

Download

MEDIA STATEMENT FROM TAXI COUNCIL QLD RE: ACCIDENT ON BRISBANE STORY BRIDGE THIS MORNING 12 APRIL, 2013

On behalf of all within the taxi industry we extend our deepest sympathies to the family and colleagues of the driver who tragically passed away this morning. This event has shocked the taxi community and we stand as one to mourn. Our thoughts are also with the passenger and the occupants of the other vehicle involved.

Benjamin Wash, Chief Executive Officer
Taxi Council Queensland

Menu