Taxi industry says Cabbies deserve priority for COVID-19 vaccine

Media Release
February 19, 2021 

With the COVID-19 vaccination set to roll out nationally within the coming days, the taxi industry has appealed to the Commonwealth and State Governments to prioritise its drivers for COVID-19 vaccinations for the collective benefit of the community.

The peak industry body, the Australian Taxi Industry Association, has recommended a similar approach be adopted to the one implemented by the US Centre for Disease Control (CDC) whereby taxi drivers and other public transit drivers are recognised as essential frontline workers.

This does not place taxi drivers ahead of the elderly, frontline medical and quarantine staff, but rather in the next high-priority category.

Mr Blair Davies, CEO of the Taxi Council of Queensland (TCQ) says, just as in the US, taxi drivers should be included in Phase 1B of the rollout, recognising them as ‘essential frontline workers’. He believes taxi drivers logically fall into this group as they provide essential mobility services for many vulnerable people in the community.

“The taxi industry has approximately 12,000 drivers in Queensland who routinely may come into close and sustained contact with people at higher risk and vulnerability in regard to COVID-19,” he explains.

“The taxi industry is the only segment within Queensland’s Personalised Transport sector that has wheelchair accessible vehicles and these drivers obviously come into particularly close contact with passengers who need assistance due to disability. Securing wheelchairs and assisting with seatbelts is integral to these services being provided safely, but it puts our drivers in very close contact with passengers who may fall into the highest risk categories,” says Mr Davies.

Providing further supporting argument for taxi drivers to receive priority vaccination, was the recent incident of a Brisbane man who was twice made to get a cab from hospital to hotel quarantine, while not knowing his COVID status.

“We have queried a recent Government directive that taxi drivers can be required to transport passengers to quarantine and are awaiting a response,” Mr Davies said. “From an industry perspective, we want to make sure that cabbies can earn an income safely, whilst also minimising any risk for our passengers. If the Government expects taxi drivers to be transporting people to quarantine, they should be making vaccination available to cabbies as a high priority.”

Mr Davies says the TCQ notes that the Brisbane City Council has called for bus drivers to be considered a priority and that makes good sense. Bus drivers and taxi drivers are both very much on the frontline when it comes to providing essential mobility services for local communities.

“The rules clearly state that priority groups are to be identified by considering the public health, medical and epidemiological evidence on who would be most affected if they contracted COVID-19,” said Mr Davies. “Clearly, taxi drivers and bus drivers warrant priority under that logic and so hopefully we will see a decision along those lines from Queensland Health very, very soon”.

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Visitors to Queensland urged to ‘grab a cab’ and support local business operators

Media Release
December 3, 2020

After eight months closed off from Australia’s most populous states, Queensland’s border restrictions lifted on Tuesday seeing 6,000 interstate visitors touch down in the Sunshine State on that day alone.

It’s a welcome sight for the frontline of the tourism industry, Queensland cabbies, who have well and truly felt the impact of reduced interstate travel during the most restrictive periods of 2020.

The Taxi Council of Queensland’s (TCQ) CEO, Blair Davies, has welcomed the State Government’s move to deliver on its promise and reunite families and welcome visitors from across the border. TCQ says travelers can have confidence that taxis are ready and waiting to help them to get to where they need to be.

“The day the borders opened was a huge milestone on the path to economic recovery,” says Mr Davies. “Cabbies all over Queensland welcomed an influx of passengers at major airports. It was a privilege to be helping so many passengers journeying on to the homes of relatives and friends for long overdue catchups.

“Like virtually every other business that services the tourism sector, month after month this year our taxi operators had to struggle to keep vehicles on the road and available for local customers. Unlike some of our competitors, it just wasn’t part of the taxi industry’s DNA to abandon their social responsibility and leave local communities without essential transport. It’s something that we would urge visitors to consider when choosing a transport option these holidays, one that not only benefits them, but also the local community.

“It has been a tough year for everybody, so being able to provide our customers with a service that has no hidden surprises is a top priority for us,” explains Mr Davies. “It’s core to the way taxis service their communities’ needs and we’re happy to offer the same to visitors as well.

“Taxis have always charged reliable prices that are subject to maximums set by the State Government in line with community expectations and affordability. That means grabbing a cab comes without fare surprises or unpredictable hikes, even when it gets a little busy.

“Taxis also come in standard and extra-large sizes, which is a tremendous advantage if travelling as a large family or group of friends or with a mobility device like a wheelchair. Over twenty percent of the Queensland taxi fleet are wheelchair accessible vehicles that can carry up to ten passengers and two wheelchairs and with the Queensland Government’s commitment to support replacement of older wheelchair accessible vehicles in the fleet, the Queensland taxi industry is well placed to continue leading the world in quality accessible transportation services,” Mr Davies continues.

“With the border now open, things are looking up for more and more businesses in Queensland,” says Mr Davies. “Hopefully we will see consumers preferencing local Queensland suppliers in their buying decisions, like the local taxi service, as they get out and about and start spending again. Go on Queensland and grab a cab.

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Mark Bailey continues as Minister, ensuring wheels stay in motion with the taxi industry

Media release
November 13, 2020

On Wednesday, November 11, Queensland Premier Annastacia Palaszczuk unveiled her new-look Cabinet with a number of new faces, as well as continuance of many experienced ministers, including the Minister of Transport and Main Roads, Mark Bailey.

The Taxi Council of Queensland (TCQ) CEO, Blair Davies, says Minister Bailey’s retention of the transport and main roads portfolio is a ‘welcome’ development and means there will be no loss of momentum waiting on a new minister having to be brought up to speed on the industry’s issues.

“Minister Bailey has worked well with TCQ to deliver some really important programs in recent years,” says Mr Davies.

“The State Government’s $21 million funding program to rejuvenate an aging fleet of wheelchair accessible taxis (WATs) over four years is a good case in point. It is an initiative that means our industry will be able to continue offering accessible transport service levels that are second-to-none in Australia.

“The Minister was also a champion for the taxi industry during COVID-19 by securing the $23 million unite and recover funding package that is helping keep taxi operators, licence owners and booking companies viable as they serve their local communities. The pandemic hit taxi businesses particularly hard, but our cabs stayed on the road notwithstanding the difficulties, and we now stand ready to play our role in the rebuilding of the Queensland economy.”

Mr Davies says that there is still much work to be done with Minister Bailey to ensure the personalised transport sector operates efficiently and in the best interests of Queenslanders.

“Taxi operators are still paying way too much for their CTP insurance and especially when compared to their ride-sourcing counterparts. We look forward to working with Minister Bailey and the Treasurer, Cameron Dick, on a solution that allows taxi and ride-sourcing services to compete on a level playing field. The days of taxi operators paying thousands of dollars more than their competitors for CTP insurance have to be brought to an end,” says Mr Davies.

“It’s also essential that the Government and the sector get serious about tackling climate change issues arising from too many vehicles on our roads, and the pollution and congestion they cause. The taxi sedan fleet is almost entirely comprised of fuel efficient hybrids and we would be using the same technology for our wheelchair accessible taxis if models were available in Australia. It’s time for the Government to follow the lead of New York and start capping the number of ride-sourcing vehicles that cruise the streets empty, in the hope of connecting with a passenger. With about seven ride-sourcing vehicles for every one taxi, we have reached the point of oversupply and most certainly don’t need any more.

“TCQ’s message for Minister Bailey is a simple one, welcome back and let’s get cracking on making the personalised transport sector even more efficient and productive for Queensland communities,” says Mr Davies

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Scooting sounds like fun, but what about safety and public nuisance?

Media release
October 30, 2020

The emergence of new micro-mobility services, such as dockless electric scooters, have proved an inter-esting innovation within the transportation industry over recent years, with companies like Lime and Neu-ron Mobility pitching themselves as convenient and cost-effective mobility options for consumers. How-ever, the Taxi Council of Queensland (TCQ) is warning Local and State Governments that they need to take a more careful approach to these new technologies, and not only for the sake of protecting the safety of e-scooter users but for the wider community also.

While ‘e-scooters’ appear to have found something of a market fit in Brisbane and are now trying to do the same in Townsville, negative headlines about safety concerns continue to dominate. Overseas re-ports consistently show that e-scooter accidents not only can, but do happen and frequently result in seri-ous injuries requiring hospitalisation and sometimes result in death. They sound a warning bell for the Queensland Government and Local Councils that safety concerns about e-scooters are serious and they do not seem to be going away, especially while new developments in their technology tend to focus on making them bigger, go further and at faster speeds.

The death of a Lime Scooter user in Brisbane in May 2019 was the first serious event locally that high-lighted the risks e-scooters carry, when a 50-year-old man was allegedly found to be travelling well above the advised speed limit, resulting in a crash and head injuries that unfortunately proved fatal.

This incident saw Pedestrian Council of Australia Chairman, Harold Scruby, call for all e-scooters to be banned, along with the Queensland Ambulance Service issuing safety warnings to all riders following a spate of hospitalisations as a direct result of scooter accidents.

The Queensland Government and Brisbane City Council nevertheless permitted e-scooters to continue operation, presuming the community remained supportive of the technology, and still wanted access to the ‘fun’ and novel convenience it offered for getting short distances around the city.

The positives of easy scooting, however, also come with other downsides than user safety worries. For example, TCQ is particularly concerned that scooters are being left haphazardly on footpaths around city central business districts or simply abandoned and dumped in other public spaces.

“The haphazard discarding of scooters on Brisbane footpaths has become more than just a general nui-sance for pedestrians, it’s creating trip hazards for taxi passengers getting in and out of cabs, and poten-tially dangerous obstacles for people with sight impairment or using a wheelchair or mobility scooter. It’s time for some of the rights of e-scooter users to be reined in so that the rest of the community can enjoy their rights to unobstructed use of public footpaths,” says TCQ CEO, Blair Davies.

Countries such as New Zealand have seen legal damage payouts close to $14million to date as the result of dangerous scooter incidents, with France and Spain completely banning all forms of e-scooters,

emphasising an urgent need for all levels of government in Queensland to take the necessary precau-tions now to ensure e-scooters are safe for our communities.

“Urban CDBs are not the wild west and so leaving it up to e-scooter businesses to set their own safety standards is not an option. It is up to the State Government and City Councils to ensure micro-mobility scooters are properly regulated so they don’t put the community at risk or inconvenience. E-scooter users should be able to happily zip and scoot around town, but only if they can do so without causing harm or inconvenience to everyone else,” says Mr Davies.

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Queensland tax drivers welcome $23m package to help boost COVID-19 recovery

17/06/2020

The Taxi Council of Queensland (TCQ) has welcomed the Palaszczuk Government’s announcement of a $23million package to help Queensland taxi operators and licence owners recover from the devastating impacts of the COVID-19 pandemic.

TCQ reached out to the Minister for Transport and Main Roads, Hon Mark Bailey, about the desperate plight of industry members as demand for taxi services plummeted by 70 and 80% due to restrictions on business and leisure travel aimed at containing possible transmission of coronavirus within the community.

Premier Palaszczuk and Minister Bailey both heard and agreed with TCQ’s message that everyone in the industry had been affected, suffering severe economic loss.

Palaszczuk said: “We know many taxi and limo drivers have been hit hard from the COVID-19 restrictions.

“This has happened at the same time as more Queenslanders with a disability and seniors are becoming more reliant on our taxis to travel safely. There are more than 3,200 taxi licences and 500 limousine licences across Queensland, representing thousands of small businesses, mums and dads who need our support.

“This funding package will ensure that they’re not only supported but also that our taxi services are available to those who need it most.“

TCQ CEO Blair Davies was quick to praise the State Government for working with the taxi industry in a bid to re-boot the Queensland economy as the COVID-19 threat appears to have been contained.

Davies said: “It has been a very tough few months for the Queensland taxi industry, but we have a proud history of working with Government and the community in times of crisis and natural disaster.

“Along with many other industries, we have been brought to our knees by COVID-19 but it is now time to start standing back up and get going again. The Government’s assistance package will be a well-timed tonic to help our members do just that.” The $23 million unite and recover package includes:

  • one-off payments of $3,500 per vehicle to taxi and limousine operators;

  • one-off payments of $1,000 per licence to taxi and limousine licence holders;

  • one-off payments of $1,500 to authorised booking entities for each affiliated taxi/limousine, capped at 1,000 vehicles and for entities that provide booking services predomi- nantly for taxis and/or limousines;

  • one-off incentive payments of an additional $1,000 per vehicle for Wheelchair Accessible Taxi (WATs) operators.

Queensland’s cabbies remained on call 24/7 during the height of the COVID-19 crisis and they continue to stand ready to provide safe and reliable transport for their local communities now in the emerging recovery.

https://www.taxi-point.co.uk/post/queensland-taxi-drivers-welcome-23m-package-to-help-boost-for-covid-19-recovery

State Government rescue package to taxi, rideshare, limousine drivers and operators

25/04/2020

The State Government will today announce a $54.5 million rescue package for the transport sector, including taxi, rideshare and limousine drivers and operators, due to the impacts coronavirus.

Among measures included will be the automatic extension of booked hire and taxi authorisations and taxi and limousine licences for another six months.

The $54.5m also includes funding to keep air, bus and ferry services running.

A fee for deregistering and re-registering vehicles would also be waived, with some operators indicating they want to reduce their fleet sizes for the duration of the pandemic.

The measures have been welcomed by the taxi industry, which along with other operators had been hit hard by restrictions on non-essential travel.

“Thousands of drivers have been on the frontline in this pandemic helping people with essential travel, but in many the industry have reported a significant drop in bookings,” Transport and Main Roads Minister Mark Bailey said.

“Wheelchair accessible taxis in particular play an important role in connecting vulnerable people to essential services, such as medical and health services, so it’s important that those customers can continue to access services.”

A levy paid for taxi security was also being waived.

The downturn in trips is despite attempts by the industry to adapt to the rapidly changing circumstances, with taxi companies ordering their vehicles to be cleaned more regularly and thoroughly to limit the potential spread of the virus.

Operator 13 CABS also announced it would be turning its taxis into makeshift delivery vans, while rideshare giant DiDi last month announced it would suspend its carpool service.

“I want to acknowledge the industry’s role in keeping Queensland moving during coronavirus, and the effort they’ve put in to make sure that when people need to travel they’re practising social distancing and good hygiene,” Mr Bailey said.

“We’ll continue to work with operators and the industry to support them as they face the challenges of COVID-19.”

Taxi Council of Queensland chief executive Blair Davies said the announcement came at a make-or-break time for the state’s taxi industry.

“It is very tough times for Queensland cabbies at the moment and so the Government’s announcement of fee waivers is welcome news for the industry,” Mr Blair said.

https://www.couriermail.com.au/news/queensland/state-government-rescue-package-worth-545-million-to-taxi-rideshare-limousine-drivers-and-operators/news-story/ec8f67c946f13e75835fe2fa827299dc

Coronavirus: Cairns Taxis assures it will not be shutting down, despite industry ‘on brink of collapse’

14/04/2019

Nearly 40 per cent of its fleet has been taken off the road, but Cairns Taxis assures it will survive the COVID-19 pandemic despite reports the taxi industry has nosedived in regional Australia.

It was reported on the weekend that regional Australia’s taxi industry was “on the brink of collapse”, with coronavirus restrictions leading to a dramatic drop in taxi customers.

Townsville reportedly has fewer than 50 taxis serving the city’s population of 180,000 people, with a Townsville Taxis fuel station recently closing due to the pandemic.

Cairns Taxis chairman Layne Gardiner said the company was not immune to the economic impact of the virus, but was not as hard hit as other regional areas, despite the loss of passengers from Cairns Airport.

He said about 65 per cent of the local fleet of nearly 140 government-licensed taxis was still operational, with many taxis still in use between the city’s major shopping centres.

“It’s definitely challenging without a lot of the pubs and hotels being open,” he said.

“We haven’t got a full fleet on the road at the moment, because people are staying home and are frightened of taking COVID-19 back into their home, because of the proximity of the taxi drivers to them.

“But none of our drivers have tested positive to (the virus) and we have asked them to take all precautions to ensure they’re as safe as they can be, including asking passengers to ride in the back, so they’re not close to the driver.”

Mr Gardiner said the company had also implemented other changes, such as social-distancing measures at the Comport St depot, and expanding the service to accommodate the delivery of parcels, groceries and medicines.

He said the big problem in Cairns was providing transport for disabled and elderly passengers, who relied upon maxi taxis.

“These people will be unable to go anywhere, and they will lose a lot of their mobility,” he said. “I don’t know what the government will do to help these people.

“It’s a major issue, because as far as I know, ride-sharing companies are under no obligation to provide disability transport.”

According to the Taxi Council of Queensland, taxi operators and ride-sharing firms led by Uber have had demand plunge by as much as 70 per cent since the pandemic was declared.

Mr Gardiner said Cairns Taxis, which had been servicing the community since 1966, would not be shutting down.

“There’s no question about whether we will survive this or not, we’ll easily come out the other end just as strong as we were before,” he said.

https://www.cairnspost.com.au/news/cairns/coronavirus-cairns-taxis-assures-it-will-not-be-shutting-down-despite-industry-on-brink-of-collapse/news-story/4025a680b4d42a2f3949576cca73a1d8

Information for Public Transport (taxis, ride-hail services, trains, buses, trams etc)

8/03/2020

People who have travelled from a country or region that is at high or moderate risk for
COVID-19 should monitor their health closely. If you develop symptoms including a fever and cough you should isolate yourself immediately and urgently seek medical attention. Go to www.health.gov.au/covid19-travellers for the list of at-risk countries.

People who think they may have been in close contact with a confirmed case of coronavirus, should also monitor their health and seek urgent medical attention.

This information sheet should be read in conjunction with the ‘What you need to know’ and ‘Isolation guidance’ information sheets at www.health.gov.au /covid19-resources

Advice to drivers of public transport

Drivers of public transport, including taxis, ride-hail services, trains, buses and trams, are advised specific requirements are in place for people who have travelled from a country or region that is at high or moderate risk for COVID-19, or think may they have been in close contact with a confirmed case of coronavirus. Go to www.health.gov.au/covid19-travellers for the list of
at-risk countries and isolation requirements.

What you need to know

  • You do not need to wear a mask if you are healthy.
  • Any passenger with a suspected case of coronavirus, or who has travelled through an
    at-risk country has been advised to wear a surgical mask to prevent spreading the virus.
  • Once passengers have disembarked and the journey is complete, you are not required to take any further measures.
  • You should employ standard cleaning practices at the end of each shift, as part of good hygiene practice.
  • In the event of a passenger spreading droplets (such as sneezing, coughing or vomiting), clean surfaces with appropriate disinfectant wipes so that the potential spread of infection can be minimised.

Advice to passengers using public transport

Specific requirements are in place for people who have travelled from a country or region that is at high or moderate risk for COVID-19, or think they may have been in close contact with a confirmed case of coronavirus. Go to www.health.gov.au/covid19-travellers for the list of at-risk countries and isolation requirements.

A guide to home isolation is available at www.health.gov.au/covid19-resources

Travelling to your isolation location

Wherever possible, if you need to travel to your location for isolation (for example, travelling from the airport), you are advised to use a personal mode of transport, such as a car, to minimise exposure to others.

If you need to use public transport (e.g. taxis, ride-hail services, trains, buses and trams), you must take the following precautions:

  • Wear a surgical mask, if available
  • Avoid direct contact with other passengers, drivers and transport staff
  • Practise good hand hygiene and cough/sneeze hygiene:
    • wash your hands frequently with soap and water, before and after eating, and after going to the toilet
    • cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser
    • and if unwell, avoid contact with others (stay more than 1.5 metres from people).

More information

While coronavirus is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness—not coronavirus

For the latest advice, information and resources, go to www.health.gov.au

Call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of your state or territory public health agency is available at www.health.gov.au/state-territory-contacts

If you have concerns about your health, speak to your doctor.

https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-drivers-and-passengers-using-public-transport

State Government’s $21m scheme finally up and idling

17/03/2020

Calls for help to make it easier for Queensland residents needing wheelchair-accessible taxis have been answered after the State Government announced a $21 million investment to address the issue.

The under-supply of wheelchair-accessible taxis was highlighted in September last year after the Wynnum Herald reported bayside resident Mel Cheal and his wife were left stranded for hours waiting for a taxi.

And after Mr Cheal’s wife, Eileen, died in January – he made it his mission to continue to fight for people in similar situations.

More than 50 taxi operators will benefit from the grants scheme, which will help taxi companies upgrade current vehicles to be wheelchair accessible.

“This funding will help operators across Queensland to upgrade their older vehicles, so those vehicles can stay in service, rather than dropping out of the accessible taxi fleet when they become too expensive to maintain, or reach the end of their serviceable life,” Transport and Main Rods Minister, Mark Bailey, said.

“The grants not only aid with replacing written-off vehicles and ageing taxis but also provide funding for existing conventional taxi licence operators to replace their vehicles with wheelchair accessible taxis in some areas.

“Following a recent assessment process, grants have now been approved for 51 new wheelchair accessible taxis.”

Disability Services Minister Coralee O’Rourke said successful applicants would receive 50 per cent funding for the cost to purchase and modify a new wheelchair accessible taxi, up to a maximum grant of $45,000.

But 13cabs general manager Matt McLachlan said the funding would not resolve the under-supply of taxi licences in Brisbane.

“We are aware of, and appreciate, the government’s commitment to invest in replacing existing vehicles. It’s a great initiative to ensure Queensland’s most vulnerable citizens have access to safe transport options,” he said.

“Unfortunately, this commitment does not resolve the under supply of Taxi Licences in Brisbane.

“Any initiative that supports Brisbane residents with a disabilities access to safe and reliable transport is a good one. However, as we continue to explain to the Queensland Government, we simply need more Taxis to supply the increasing demand.”

Mr Cheal said the commitment would be meaningless unless those requiring a wheelchair accessible taxi were given priority.

“As long as the ‘get out of jail clause’ in the Federal and State anti discrimination laws remains applicable to taxis, the provision of the service will cause undue financial hardship to the business or person, they can continue to leave people stranded or not turn up as happened to myself and wife and is still happening now,” he said.

“As it is the taxi operators will just use this as a way to replace their vehicles with a more versatile one or a clapped out one, courtesy of the taxpayer subsidy, and carry on not providing a reliable 24/7 service which is the intention of the subsidy and the legislation.”

Mr Cheal said he was also about to resume his approaches to the organisations he contacted last year on the issue.

https://www.couriermail.com.au/questnews/southeast/state-governments-21m-scheme-to-address-serious-taxi-shortage/news-story/972ffa4300266036d5bbb8640b40893f 

TCQ farewells long time member, John Wilson, may he rest in peace

07 February 2020

A mix of sorrow and appreciation fills the hearts at the Taxi Council of Queensland (TCQ) today as we farewell John Wilson, who passed away, Wednesday, 5 February 2020.

A long-time member of TCQ, John had a contagious passion for the industry.

Spending the majority of his working life with Yellow Cabs, then 13CABS, John had a wide-ranging career in which he made significant contributions as Yellows’ fleet vehicle sales and licensing manager, Driver Superintendent, Chairman of the Yellow Owners Committee, and rank supervision manager.

John also made important contributions for the broader industry through his roles with TCQ as a Councillor, Metropolitan Committee member, and co-ordinator for the Late-Night Secure Ranks Program in Brisbane.

Blair Davies, CEO of TCQ, said TCQ has lost one of its stalwarts, with John being known as a man who consistently put the industry’s interest first.

“John carried out all his roles without fuss or fluster. He was the guy who would bring common sense back into a conversation, a quality that can be quite uncommon and yet so very valuable,” said Mr Davies.

“The memory of John’s commitment, life and light will live on with us.”

“Thank you, John, for everything you have done for TCQ, for the industry and for the community. Our deepest condolences are extended to his family and close friends.”

John’s funeral will be held on Thursday, 13 February 2020, for details please contact TCQ on 07 3434 2100.

ENDS

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