Queensland drivers face $1000 fine for texting from Saturday

30/01/2020

Queensland drivers who use their phones behind the wheel will be hit with a $1000 on-the-spot fine from Saturday.

Drivers caught twice risk losing their licence and facing double demerit points, Transport Minister Mark Bailey said.

“Thirty-three lives were lost to distraction last year, 1300 crashes, and we believe that is an under reporting,” he said.

“Research shows driving distracted by your mobile phone or anything else is the equivalent of driving with 0.07 to 0.1 blood alcohol in your system.

“This is the same risk as driving drunk.”

The new fine is more than double the current penalty of $400.

Drivers with their phone in a cradle, or going hands free,  will be allowed limited phone use. This includes accepting a call, or, for rideshare drivers, accepting or finishing a trip.

Police will have the discretion to decide whether or not to hand out a fine.

New snooping cameras, designed to detect phone use on the roads, were expected to be rolled out by the middle of the year.

Mr Bailey was unsure how many cameras would be rolled out as part of the trial, nor where they would be placed, but hoped eventually units would be in place in all major regional areas as well as Brisbane and south-east Queensland.

NSW rolled out trial cameras in December that caught more than 3300 people illegally using their phones in the first week.

RACQ spokeswoman Renee Smith said a “harsh deterrent” was needed after years of education had failed to stop distracted drivers.

“It’s always been difficult to catch people out on their phones, but these new cameras will
make it very tough for motorists doing the wrong thing to hide,” she said.

“Enforcement is critical; tougher penalties will only work if motorists think there is a good
chance they will be caught.”

https://www.smh.com.au/politics/queensland/queensland-drivers-face-1000-fine-for-texting-from-saturday-20200130-p53w1o.html

Queensland’s taxi industry celebrates its top achievers

Media release

28 November 2019

Queensland’s taxi industry celebrated the achievements of its drivers, operators and staff members at the annual Taxi Council of Queensland (TCQ) Industry Awards this week. The ceremony, held at the Rydges Hotel in Brisbane’s South Bank, saw winners named in eight hotly contested categories, including new awards for Women in Taxis, Young Achiever and Staff Excellence.

The TCQ Industry Awards recognise those drivers, operators and staff members who have made outstanding contributions to the improvement of the industry through exceptional levels of customer care, service, and professionalism.

Having been nominated by their peers, winners on the night were judged by an esteemed panel made up of Natasha Montesalvo, Queensland Tourism Industry Council, and John Mayo, Spinal Life Australia. Each of the shortlisted finalists received a certificate marking their contribution to the industry, with the winners also taking home a beautiful engraved trophy.

TCQ CEO, Blair Davies, thanked all of the finalists and those who had helped make the night a great success.

“Each year we come together to celebrate those from our industry who truly exemplify a commitment to exceptional customer service and professionalism. It is an opportunity for the taxi industry to acknowledge those members who have consistently gone the extra mile in serving their local community,” Mr Davies said.

“To be selected as a finalist is a true testament to the incredible dedication of some of our finest. We’re particularly proud to recognise winners from our new categories to show appreciation of the diversity within our industry that makes it one of the leading globally.

Winners on the night were:

  • Driver of the Year (Wheelchair Accessible Taxi)
    • David Chetcuti (13 Cabs Mackay)
  • Driver of the Year (Conventional Taxi)
    • Joseph Abboud (Black & White Cabs)
  • Operator of the Year (1-20 vehicles)
    • Andrews Taxis (Black & White Cabs)
  • Operator of the Year (20+ vehicles)
    • KG Taxis (Black & White Cabs)
  • Significant Achievement Award
    • Stefan Przybysz (13 Cabs Brisbane)
  • Women in Taxis Award
    • Debbie Morrison (13 Cabs Ipswich)
  • Young Achiever Award
    • Greg Neighbours (13 Cabs Brisbane)
  • Staff Excellence Award
    • Debbie Morrison (13 Cabs Ipswich)

 

“It is always pleasing to hear each year at the TCQ Awards, about the incredible lengths some of our drivers, operators and staff members have gone to during the last 12 months to serve their customers and promote a great image for the industry.

“Taxis continue to be an essential part of every community across Australia, which is why our cabbies are proud to serve and help make the journey from A to B, that much easier and safer.

“Year on year, the taxi industry faces evolving and new challenges but what stays constant is the hard work, dedication, and optimism with which our drivers, operators and staff members face those challenges. Rain, hail or shine, our cabbies make sure one thing comes first and that is getting their passengers quickly and safely to their destinations across our great State,” concluded Mr Davies.

 

End

Taxi industry prepares to celebrate its top achievers

Media release
22 November 2019

Queensland’s taxi industry will gather next week to celebrate the drivers, operators and staff members who have excelled during 2019. The annual Taxi Council of Queensland (TCQ) awards will take place at Brisbane’s Rydges Hotel at South Bank on the evening of Tuesday 26 November.

Nominations are in and the shortlists for each of the hotly contested eight categories have been drawn up. The winners of the highly regarded awards will be decided by a judging panel made up of Natasha Montesalvo, Queensland Tourism Industry Council, and John Mayo, Spinal Life Australia. The standard of entries is higher than ever before proving to be an exciting year for the industry.

Each finalist receives a certificate acknowledging their contribution to the industry, with the winner of each category also taking home an engraved trophy.

TCQ CEO, Blair Davies, thanked all those who submitted nominations this year and wished all the finalists the best of luck for the night.

“It’s important for the taxi industry to come together each year and recognise the hard work and commitment every one of us has put into the community. It’s a night of celebration, and our nominated drivers, operators and staff members can be very proud of their achievements,” Mr Davies said.

“For years, our cabbies have been helping communities large and small across the State get to where they need to be and have become an essential part of people’s daily lives. Our annual awards night continues to be a highlight of the year and it’s fantastic to acknowledge the dedication and hard work amongst our industry.”

The shortlists are:

Staff Excellence Award: 

  • Debbie Morrison (13 Cabs Ipswich)
  • Kris McKinnon (13 Cabs Gold Coast)
  • Natasha Amstad (13 Cabs Gold Coast)

Young Achiever Award: 

  • Greg Neighbours (13 Cabs Brisbane)
  • Benjamin Lee (13Cabs Gold Coast)
  • Joanna Stahl (Cabcharge)

Women in Taxis Award: 

  • Debbie Morrison (13 Cabs Ipswich)
  • Anne Spain (Black & White Toowoomba)
  • Cecilia Hooper (Emerald Taxis)

Significant Achiever Award: 

  • Stefan Przybysz (13 Cabs Brisbane)
  • Noel and Anne Spain (Black & White Toowoomba)
  • Aaron Lacey (13 Cabs Brisbane)

Operator of the Year Award (1-20 Vehicles):

  • Andrews Taxis (Black & White Cabs)
  • Caroline Przybysz (13 Cabs Brisbane)
  • Navneet Sandhar (Cairns Taxis)

Operator of the Year Award (20+ Vehicles): 

  • KG Taxis (Black & White Cabs)
  • Debbie Morrison (13 Cabs Ipswich)

Driver of the Year (Wheelchair Accessible Taxi):

  • David Chetcuti (13 Cabs Mackay)
  • Kulbeer Singh Grewal
  • Damian Peace

Driver of the Year (Conventional Taxi):

  • Joseph Abboud (Black & White Cabs)
  • George Hodges (Cairns Taxis)
  • Kuldip Sall Singh

ENDS

Rideshare safety concerns with ‘lifts for cash’ offered on social media

7/11/2019

Australians are being warned about the potential dangers of illegal, underground rideshare services that are operating across the country — largely through social media.

t follows an incident on the New South Wales’ Central Coast, where an 18-year-old man allegedly ran down and seriously injured two passengers on Sunday.

The driver, who is facing six serious charges, is accused of stealing his father’s car while drunk to pick up the passengers who are minors.

The incident is the latest in a series of controversies surrounding rideshare services.

Authorities are seriously concerned about the prevalence of ‘rogue’ groups nationwide — with people offering “lifts for cash” on social media and through phone apps.

There are fears about the safety of people who use these services, which lack scrutiny as well as various security measures provided by taxis and official rideshare services.

One Facebook group states: “under no circumstances are any of the admins responsible for your health and safety. Enter cars at your own risk”.

“If you have any problems with a driver please don’t get into the car with them, ask for another driver if you prefer to.”

Industry representative body, Ride Share Drivers Association of Australia (RSDAA) maintains those platforms provide no protections for drivers or passengers.

“If anything happens you’ve got no way of knowing who or what or where or why,” RSDAA secretary Les Johnson said.

“There’s no way I would recommend anyone uses a service that’s not fully authorised.”

The Australian Taxi Industry Association agrees, pointing out it’s a rigorous process for them to comply with the government’s safety regulations.

“Typically to be a provider of a public passenger service you need to be an experienced driver, have held an open licence for three years, you need to have a clean driving record to make sure you’re a safe driver,” CEO Blair Davies said.

“All of these things are important, they’ve traditionally been a part of the taxi industry. They’ve in part been adopted for new business models but many of these Facebook groups are avoiding these requirements.”

Taxis also have compulsory security measures including hard-wired GPS systems inside the taxis and mandatory 24-hour security cameras in the cars.

An Uber spokesperson said prospective drivers must be 18 years or older and undergo criminal background check before gaining access to the Uber app.

Passengers must be 18 years or over to use the service and minors must be accompanied by an adult.

The spokesperson said Uber had an on-call law enforcement team that works with police to respond to urgent matters and assist in investigations, should passengers require it.

The New South Wales Point-to-Point Transport Commissioner, Anthony Wing regulates taxis and rideshare services.

He acknowledged unauthorised rideshare groups are a problem and said the Commission was working to shut them down.

So far this year, 30 unauthorised services have been identified but no fines were issued because the drivers cooperated with authorities.

“It’s 30 people we want to either get authorised and run a proper professional service with safety features or shut up shop,” Commissioner Wing said.

He said authorities are prepared to prosecute with fines of up to $110,000.

“If they’re not authorised they need to get authorised or stop. If they don’t stop we will follow them up and prosecute.”

In July, Victoria’s regulator and Victoria Police cracked down on unaccredited drivers operating through services like ‘Lifts for Cash’ on Facebook, hitting them with almost $2,000 fines.

Seventeen drivers were charged in just two days.

But the Taxi Association CEO has questioned the ability for State Governments to adequately police unregulated rideshare services.

Mr Davies claims changes State Governments made to regulations in 2015 and 2016 to recognise rideshare services like Uber, have made the sector vulnerable.

“Governments now need to look at the unintended consequences of some of their regulations,” he said.

“They need to pass new rules and regulations that allow their enforcement officers to get in there, find these people, penalise them and make sure the practice stops, so passengers trust in the services they’re buying.”

https://www.abc.net.au/news/2019-11-06/rideshare-concerns-with-underground-operators/11677966?pfmredir=sm 

Nominations open to recognise industry’s finest

Media Release
25 October, 2019

Nominations are still open for The Taxi Council of Queensland (TCQ)’s 2019 Industry Awards which recognise and celebrate those who have made outstanding contributions to the improvement of the industry.

The 2019 awards see exciting new categories to acknowledge and appreciate the diversity in people, backgrounds and personalities of the industry.

TCQ CEO, Blair Davies, says the awards pay tribute to the dedication and achievements of some of the taxi industry’s finest across the Sunshine State.

“For over 100 years, taxis in Queensland have been committed to providing excellent transportation services to our community and this could not be achieved without the incredible professionalism and quality of service of our industry members,” Mr Davies said.

“We continue to see and hear of the commitment and passion from the nominations and it’s the breadth of backgrounds that ensures we are able to deliver the exceptional service that helps our taxi service rank amongst the best in the world. This is why we have included new categories this year, to recognise the varied people that contribute to the ongoing success of the taxi industry.

“I encourage everyone to consider nominating someone they believe is worthy of one of the category titles and give them the opportunity for well-deserved recognition.”

This year’s award categories include Driver of the Year, Operator of the Year, Significant Achievement Award, Women in Taxis Award, Young Achiever Award and Staff Excellence Award.

Nominations are open in regions across the state including Brisbane (Ipswich and Redcliffe), Gold Coast, Far North Queensland, North Queensland, Central Queensland, Capricornia, Wider Bay, Sunshine Coast and South West Queensland.

Nominators only need to complete a short, written submission stating their reason for nominating.

The winners will be announced at the TCQ Industry Awards Dinner which will be held on 26 November 2019 at the Rydges Hotel in South Bank.

Nominations will be accepted until close of business on Tuesday 5 November 2019.

To nominate please visit: http://www.tcq.org.au/event/2019-industry-award-nomination-form/

Ends

Time for Government to stop ducking responsibility

Media release
8 October, 2019 

As the State Government manoeuvres in the Supreme Court for dismissal of a legal action by hundreds of taxi license owners, the Taxi Council of Queensland (TCQ) is asking who should take responsibility for the capital losses experienced by the ordinary Queenslanders who own taxi licences.

Taxi licences in Queensland have fallen by 80 per cent since the Government abandoned the industry in 2016 and introduced laws that favoured booked-hire platforms such as Uber, allowing them to operate with significant cost advantages in Queensland. As a case in point, TCQ points to the State’s regulated premiums for Compulsory Third Party insurance (CTP), where taxis have to pay $3,961.60 per annum and booked-hire vehicles only pay $690.60 per annum.

The Queensland Government sold taxi licences to ‘mum and dad’ investors and small business owners via public tenders, over many years, and often for hundreds of thousands of dollars. TCQ believes the Government should have bought back the licences at their fair market value, prior to introducing regulatory changes in 2016 – changes that everyone could foresee would cause great industry upheaval, including decimation of licence asset values.

“The responsible process would have been for the Government to bring back the taxi licences before introducing the regulatory reforms that devastated their asset value. Instead of leaving ordinary Queenslanders to suffer huge financial hardship, by losing hundreds of thousands of dollars, the Government should have stepped up to the mark and taken ownership of the problem that they intentionally created,” said TCQ CEO Blair Davies.

“If the Government was persuaded that the community needed and wanted the benefits of the regulatory changes, that opened up the personalised transport sector to new business models, it should have accepted responsibility for bearing the costs of those changes on behalf of the whole community. The cost burden associated with the regulatory changes should not have been left to the few thousand ordinary Queenslanders who owned taxi licences to bear almost entirely on their own.”

The Taxi Council is not a party to the taxi licence owners’ action suing the State Government for damage to their taxi licence assets. TCQ estimates 40 per cent of its members are nominated as applicants in the legal action.

“We wish the action well because we certainly believe the State Government has a moral case to answer for the hardship it has caused to all of our members. Our lawyers have advised that getting a court to hold the State Government truly accountable will be very difficult, but for our members who have joined the action, it’s probably a case of, if you don’t give it go you will never know,” Mr Davies said.

The Queensland Government treated taxi licences as cash cows for years, selling them for hundreds of thousands of dollars and also levying stamp duties on licences when they were traded privately. In that light, the Government’s $100 million industry assistance package, that gave taxi licence owners $20,000 per licence, is a completely inadequate compensation, especially when most licence owners have seen the asset value of their licences fall by hundreds of thousands of dollars. Taxi licences in Brisbane were selling for around $530,000 prior to the regulatory changes but are now trading for around $80,000-$100,000.

“If the Government owned the licenses by buying them back at a fair price, they could have done whatever they liked; but they didn’t, instead they pulled the rug from under the ordinary Queenslanders who privately owned taxi licenses and left them to take the fall,” Mr Davies concluded.

ENDS

I have watched firsthand the squabbles and the turf wars

04/09/2019

A new umpire will be set up to resolve complaints around the taxi, limousine and ride-sharing industries.

The role, of a personalised transport ombudsman, will be created after legislation passed Queensland Parliament on Tuesday.

Transport Minister Mark Bailey said the ombudsman would impartially investigate complaints from drivers, passengers and operators, which could include issues with dirty vehicles.

Mr Bailey said the ombudsman would have powers to investigate and mediate complaints but would not duplicate the powers of existing decision-making bodies.

The person would provide non-binding recommendations, potentially avoiding the need for costly legal action.

“There are already enough courts and tribunals and other regulators with the power to settle specific kinds of disputes,” Mr Bailey said.

“For example, if a complaint relates to workplace health and safety issues, the ombudsman may decide not to investigate but instead advise a complainant how to contact Workplace Health and Safety Queensland.”

The ombudsman will produce public reports each year on systemic issues and industry complaints statistics, but would not be allowed to investigate complaints about government policy – for example, the decision to allow Uber to operate in Brisbane – or alleged offences.

The Department of Transport and Main Roads will continue to be responsible for overseeing major policy issues, such as security and safety.

But LNP transport spokesman Steve Minnikin said the ombudsman’s limited powers meant industry issues, including complaints about government policy, legislation and alleged offences, would not be investigated properly.

Mr Minnikin, who spent time in the Fortitude Valley and CBD late on a Friday and Saturday night to investigate the issues, said there was a need for someone to intervene but the bill did not go far enough.

“I have watched firsthand the squabbles and the turf wars,” he said.

“Sadly, the proposed role is a toothless tiger.”

The opposition opposed the bill.

Industry groups were not supportive, with Taxi Council of Queensland chief executive Blair Davies previously arguing the ombudsman’s powers to be expanded.

Mr Davies said the ombudsman would not be able to handle complaints associated with breaches of legislation or regulation and so would be unable to help with accusations about the illegal activities of drivers or overcharging, which would remain with Transport and Main Roads.

The Ride Share Drivers’ Association of Australia said the ombudsman should have the powers to fine people and cancel licences.

In 2014, standard taxi licences in Brisbane were selling, on average, for more than half a million dollars. In 2019, that figure dropped to $81,250.

The role is expected to be filled in early 2020.

https://www.smh.com.au/politics/queensland/i-have-watched-firsthand-the-squabbles-and-the-turf-wars-20190904-p52ns5.html 

The Last of the Government’s $100m Assistant Package Up for Grabs

Media release
August 30, 2019

The State Government’s recent announcement making the last $350,000 of its $100 million assistance package available as Business Support Grants to taxi and limousine licence holders looks too little, too late says Queensland’s peak taxi body.

The Business Support Grants will enable licence holders to access up to $5,000 as individuals or up to $20,000 as a group in matched funding to implement business improvement initiatives, or up to $5,000 in unmatched funding to seek financial advocacy support.

The Taxi Council of Queensland (TCQ) says with almost 3,000 taxi and limousine license owners in Queensland, the $350,000 will not go very far, possibly benefiting just 70 or so licence owners, a mere 2 percent of the industry.

“Quite frankly, these grants won’t do anything to get the industry back on its feet or redress the unfairness that licence owners have experienced. To put the grants program in perspective, we have taxi licence holders who have lost more value on a single licence than the whole of the funding pool being made available,” said Mr Davies.

“If the Government really wants to help the industry, it needs to urgently address the uneven playing field in areas like Compulsory Third Party (CTP) and by putting a cap on the number of booked-hire vehicle licences.”

However, not wanting to look a gift horse in the mouth, TCQ has been investigating ways in which taxi licence owners may be able to put a Business Support Grant to good purpose.

“For TCQ members confronting difficulties with creditors, we would encourage them to apply for a grant to cover the fees of a reputable, specialist adviser. Negotiating debt forgiveness, holidays, and re-arrangements requires specialist skills, as well as serious amounts of acumen and clout. We would urge members to look for help from genuine experts with impressive and successful track records, rather than pretenders from other fields,” continued Mr Davies.

For members interested in finding a specialist adviser to assist with an application for a Business Support Grant, please contact the TCQ office on 3434 2100 or via admin@tcq.org.au.

Alternatively, members may wish to contact an expert provider directly, such as MyBudget.  TCQ’s contact person at MyBudget is Alex Hender on (08) 8215 7616 or via alexh@mybudget.com.au.

Details of the Business Support Grant program can be found at www.qrida.qld.gov.au.

ENDS

 

Vulnerable workers could be protected under expansion of Work Cover

18/06/2019

TENS of thousands of “vulnerable” workers in the gig economy could be protected under WorkCover, as the Palaszczuk Government considers expanding the system.

But the taxi industry is fighting hard against any possible changes that would extend protections to its drivers, saying most would get less protection under WorkCover.

The Office of Industrial Relations has released a consultation paper with possible changes to the system, which pays for rehabilitation and compensation for injured workers, saying it has failed to keep pace with the “modern realities of non-traditional forms of work”.

The gig economy includes any workers engaged in short-term paid tasks rather than regular long-term, ongoing employment with jobs such as food delivery drivers, writers, photographers, labourers and software developers.

Some of the proposed changes would force intermediaries, such as Uber that connect customers and workers, to pay $1.7 for every $100 of wages to protect workers injured on the job.

The Government estimates there could be up to 25,000 workers in Queensland’s gig economy and the total cost to intermediaries could be up to $17 million.

An Uber spokeswoman said the company welcomed the consultation.

However, the spokeswoman warned that the proposed reform would be complex as it would have to take into account the differences between “traditional employment and platform-based work”.

Taxi Council Queensland chief executive Blair Davies said about 95 per cent of the industry was already protected under privately purchased personal accident insurance schemes that offered more comprehensive protection that WorkCover.

https://www.couriermail.com.au/news/queensland/queensland-government/vulnerable-workers-could-be-protected-under-expansion-of-work-cover/news-story/be93ade6f26d70de7e7d28d7a9b2521a 

Push to install cameras in all ride share vehicles after horror Gold Coast attacks

02/06/2019

QUEENSLAND’S peak taxi body wants cameras placed in all ride-share vehicles following two alleged attacks on Gold Coast passengers.

The Taxi Council Queensland (TCQ) says there is “clear evidence” to suggest booked-hire vehicles and their drivers are not as safe as the Government expects them to be.

“We know security cameras, monitored duress alarms, and hardwired GPS tracking have improved passenger and driver safety in taxis, so clearly these technologies would be effective solutions for booked-hire vehicles as well,” TCQ boss Blair Davies told the Australian Taxi Industry Association Conference on the Gold Coast this week.

A 25-year-old Uber driver was last month accused of entering the home of his 21-year-old passenger and sexually assaulting her. Late last year, another Uber driver pleaded guilty to sexually assaulting a drunk passenger in a locked car.

Queensland industry standards require that only taxis be fitted with security cameras. They must capture both video and audio. Those drivers without a camera face fines of up to $522.

However, all ride-share and taxi drivers undergo the same background checks and authorisation certification system.

Mr Davis said the government’s “softly-softly approach” to ride-share companies had not worked and it was time to implement tougher measures.

Gold Coast Uber driver Arsalan Khadim, who has installed a camera in his car, said he was supportive of a requirement.

“Having a camera will allow drivers to be alert and not do anything stupid because the camera will capture that,” Mr Khadim said.

“On the other hand, riders cannot blame the drivers for something that they haven’t done and get away with it.”

A spokeswoman for Uber yesterday told the Bulletin that the ride-sharing apps offered additional accountability, as opposed to the taxi industry’s traditional anonymous “rank and hail”.

“The elimination of anonymity (in ride-share vehicles) ensures that both riders and driver-partners are accountable for their behaviour. Queensland transport regulation has recognised this distinction,” the spokeswoman said.

“Our technology makes it possible to focus on safety for riders and driver-partners before, during, and after every Uber trip.

“We’ve also introduced the Share My Trip function which allows a rider to share their trip details in one tap with trusted family or friends, and the emergency button, which helps connect passengers to triple 0 or local law-enforcement contacts if they’re travelling outside Australia.”

Transport and Main Roads Minister Mark Bailey said there were no plans to change the safety criteria.

“However, we are in the process of evaluating the personalised transport reforms first introduced in 2016.”

https://www.goldcoastbulletin.com.au/lifestyle/push-to-install-cameras-in-all-ride-share-vehicles-after-horror-gold-coast-attacks/news-story/e55443422d16afc40b693bd494293e12 

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